...Specialist/Technical Manager or Product Manufacturers)
-To handle helpdesk tickets within Service Level Agreement (SLA), from ticket... ...customer complaints and issues
-To provide remote hand support for customer upon request
-To coordinate with service providers...
Job Title:
Advisor I, Technical Support
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...
...Job Description
What is the opportunity?
RBC Investor Services Malaysia is a processing center of operational excellence supporting RBC IS Canada . Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV...
...Regional Business Analyst (Supporting ANZ)
Company Description
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business...
Experian
Cyberjaya, Selangor
8 hours ago
...UC Support Specialist required for one of the fastest-growing MSPs in Cyberjaya, Malaysia
Salary & Allowances: Competitive (inclusive monthly allowance, plus benefits)
Location : Cyberjaya, Malaysia
Nasstar is a managed service specialist. We deliver an integrated...
...Role Description
Title: Customer Support / Translation
Project: Healthcare Translation Support
Experience: 0 - 5 years (Freshers/Experienced Candidates Welcome)
Qualifications: Open for SPM/Diploma Holders
Shifts: Permanent Night Shift with Shift Allowances...
...Your IT Future, Delivered
Senior System Support Specialist
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond...
...Your IT Future, Delivered
Senior System Support Specialist
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond...
...troubleshooting of system problems and logging all relatedproblems into helpdesk call centre. To record and track status of systemissues until... ...and media retrieval from datacentres as and when requested by support staff; and
Perform first level troubleshooting of tape...
Hunters International Sdn Bhd
Cyberjaya, Selangor
2 days ago
...agreement conditions. The MS Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests.... ...to consider fresh graduates
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but...
Applicable Limited
Cyberjaya, Selangor
3 days ago
...IT Support / IT Helpdesk - Korean Speaker
Be part of a multi-cultural environment in a global MNC
Excellent career progression
About Our Client
Our client is a renowned player within the Manufacturing industry with a global presence for over a century. They...
Michael Page
Shah Alam
2 days ago
...operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances... ...support daily activities:
Incident resolution escalated by IT Helpdesk
Manage incidents/service request related any hardware and...
Crédit Agricole Group
Cyberjaya, Selangor
3 days ago
...CACEIS Malaysia is a processing center of operational excellence supporting 11 countries across three geographical time zones. Malaysia is... ...raised by providers (DXC, CA-GIP), business lines, business Helpdesks and IT teams
· Provides 2nd level support in diagnosing the...
Crédit Agricole Group
Cyberjaya, Selangor
3 days ago
...Job Description
Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly.... ...etc.
Able to work on rotational shifts.
Familiarity with helpdesk or ticketing systems for incident tracking and management.
Familiarity...
OPUS IT Services Malaysia
Petaling Jaya
4 days ago
...Science or relevant fields
Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service... ...to improving the efficiency and effectiveness of the helpdesk operations.
Collaborate with other team members to provide effective...
...Help Desk & IT Support (Information & Communication Technology)
As the IT Field Support Professional Malaysia for CEVA, you will be... ...Minimum Diploma with at least 2-3 years’ prior experience in IT Helpdesk or Desktop support function.
Proficiency in Windows OS, MS...
TIME's group
Shah Alam
8 hours ago
要求
優秀的英語書面和口頭溝通能力。
普通話是一個額外的優勢。
至少擁有計算機科學或相關領域的學士學位
具備擔任客戶支援主管、客戶支援專家或客戶服務主管的工作經驗者優先。
外撥呼叫中心經 驗是一個額外的優勢。
有相關實習經驗的應屆畢業生可以考慮。
以客戶為中心的態度。
自我激勵、自信、創新、足智多謀、注重結果。
高超的溝通技巧。
出色的解決問題的能力，能夠執行遠端故障排除和
提供明確的指示。
擁有 Microsoft Office 應用程式（包括 Excel、Word 和 Powerpoint...
...Job Responsibility
Provide 1st level Customer service and support.
Troubleshooting, diagnosing and resolving POS hardware, software and other network and system problems to customers.
Log calls as per procedures, and where possible provide immediate response for...
Ehub It Solutions Sdn Bhd
Kuala Lumpur
2 days ago
...industry awards
What is your mission
Handle escalated cases for all systems within your portfolio via email, chats, and support calls when needed.
Provide stakeholders and internal user support for system admin task.
Monitor and report system related abnormalities...
TDCX
Kuala Lumpur
4 days ago
...Job Responsibility
Inbound 1st Level Technical Support
To analyze, create and resolve tickets (if applicable).
To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests (e.g. Password resets, SW...
Telecontinent Sdn Bhd
Petaling Jaya
4 days ago
Job Summary:
Provide Level 1 IT support to End-User, covering across Applications, Laptops & Desktops, User Account Management and... ...providing 15 x 5 support with weekend on-call on need basis
Helpdesk, It Helpdesk Support, Service Desk Support, Application Support...
Optimum Solutions (Singapore) Pte Ltd
Kuala Lumpur
4 days ago
...GLG is seeking a motivated and enthusiastic individual to joinPlatform Operations team as a Project Support Specialist.Project Support Specialists (PSS) are responsible for arranging connections between GLG’s clients and selected Network Members across Southeast Asia....
Gerson Lehrman Group, Inc.
Kuala Lumpur
2 days ago
...Chat Support Manager word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word...
gamuda
Kuala Lumpur
3 days ago
...Applications Support Engineer page is loaded Applications Support Engineer
Apply locations Malaysia - Kuala Lumpur time type Full time posted on Posted 3 Days Ago job requisition id JR0003277 Nature and aim of the position
Currency Select, a leading provider of...
Global Blue
Kuala Lumpur
5 days ago
...sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company. Role Summary:
Coordinates and...
Averis Sdn. Bhd
Kuala Lumpur
1 day ago
word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word...
Proton
Kuala Lumpur
2 days ago
...Business & Facilities Support page is loaded Business & Facilities Support
Apply locations Petaling Jaya, Malaysia time type Full time posted on Posted Yesterday job requisition id R516148 Work Flexibility: Hybrid What You Will Be Doing:
Onboarding
Collaborate...
Stryker Corporation
Petaling Jaya
5 days ago
...Position : IT Helpdesk (System Administrator)
Basic Salary : RM 2,600 – RM 3,400
: RM 100 Monthly Transportation Allowance : RM 200 KPI's (Based on quarterly performance)
Location : PJ Trade Centre, Damansara Perdana
Working Hours : 9.00am – 6.00pm (Follow...
MyGENO.com
Shah Alam
4 days ago
...The Application Support Specialist is responsible for Trade Finance (Fusion Trade Innovation and Fusion Corporate Channel) application support. They will also work closely with the Business Users and Operation Teams to provide operational support and to ensure timely and...
Kamlax Global Technologies Sdn Bhd
Kuala Lumpur
3 days ago
...Kuala Lumpur, Federal Territory of Kuala Lumpur
MYR 169,866
Grabjobs 3 days ago
Description
We are seeking a persistent IT Support to join our amazing team at Infollective Solutions Sdn Bhd in Kuching, Sarawak.
Growing your career as a Full time IT Support is...
Infollective Solutions
Kuala Lumpur
8 hours ago