Job Title:
Team Leader - Operations
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability...
Job Title:
Sr. Team Leader, Operations
Job Description
The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved...
Job Title:
Case Mentor
Job Description
The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Essential Functions/Core Responsibilities
Provide floor support, learning sessions, coaching & feedback...
...Title:
Facilities Supervisor
Job Description
The Supervisor, Facility Management is responsible for all aspects of daily facility operations to maintain brick and mortar and its critical equipment. This position supports the business needs of Site Management while...
...knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Supplemental Geographical Information RECRUITER...
...Processes, technologies and opportunity areas (including process flow, process interdependencies) and comprehensive view of the clients operating model and environments. • Understanding and Experience of RPA, AI, Cognitive solutions and Machine Learning are preferred (not...
...relayed to our competent team of Builders (Developers) for exciting product enhancements
● Propose your own creative projects (on operations, products, services etc!) and take charge of its growth.
● Stay up to date with the latest product updates, technical knowledge,...
...tenants, managing their concerns, and enhancing their overall satisfaction. This role involves a combination of customer service, operations, and relationship-building.
Key Responsibilities:
Customer Engagement:
-Proactively engage with customers to understand...