Search Results: 39 vacancies
...Job Category Rooms & Guest Services Operations
Location Perhentian... ...the expectations of the customers on a daily basis.
• Develops... ...• Informs and/or updates the executives, the peers and the subordinates... ...monthly department meetings, sales strategy, pre-con meetings)....
...24074621
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott... ...and meeting the expectations of the customers on a daily basis.
• Develops specific... ...problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant...
...Description
Job Number 24074623
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott Resort & Spa, Pulau... ...questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom...
...Description
Job Number 24074622
Job Category Rooms & Guest Services Operations
Location Perhentian Marriott Resort & Spa, Pulau... ...with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long...
...preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria... ...or functions.
Ensuring Exceptional Customer Service
• Provides and supports... ...Responsibilities
• Provides information to executive teams, managers and supervisors, co-...
...statements and payroll progress reports as needed to assist in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees...
...Number 24063529
Job Category Sales & Marketing
Location Perhentian... ...and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering... ...to grow share of the account.
• Executes brand's Customer Service Standards...
...personally assisting in providing high quality service based on requirements and standards.... ...and manages activities to maximize customer satisfaction.
• Adheres to and reinforces... ...Activities
• Communicates and executes departmental and property emergency procedures...
...materials.
• Informs and/or updates the executives, the peers and the subordinates on... ...procedures for banquets, restaurants, room service and associate cafeteria.
• Ensures compliance... ....
Providing and Ensuring Exceptional Customer Service
• Attends meetings and...
...appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group...
...according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine... ...locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of...
...according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with... ...locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested....
...according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine... ...locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations...
...Maintain cleanliness and organisation of the coffee station, including equipment cleaning and stocking supplies
Provide excellent customer service by greeting guests, taking orders, and handling transactions accurately
Collaborate with team members to ensure smooth...
...Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision.... ...according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests...
...according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine... ...locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations...
...according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others... ...locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations...
...acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor... ...escalation and tracking processes are effective and meet the service level agreements.
• Monitors flow of issue management amongst...
...cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually... ...Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Demonstrates knowledge of job-relevant issues...
...SUMMARY
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for...