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- ...of assigned cases. Escalate complex cases to the appropriate support level in a timely manner. Perform testing and deployment of... ...issues reported by clients. Perform regular maintenance of software applications and operating systems. Teamwork & Collaboration...
- 職位描述 每日任務 及時回覆客戶諮詢，記錄案例，提供準確訊息，並排除故障以解決客戶問題。 透過設定明確的預期並履行承諾，讓客戶了解情況。 保持案件記錄的準確性，並對所分配的案件負全責。 及時將複雜案件上報至相應支援層級。 在客戶端執行新系統版本的測試和部署。 提出有助於降低支援成本的產品改進建議。 簡訊職責 監控簡訊伺服器，確保程式運作順暢不間斷。 排查並解決客戶報告的簡訊相關問題。 定期維護軟體應用程式和作業系統。 團隊合作與協作 積極參與團隊會議，並以積極和建設性的方式...
- ...Functions Lead and mentor a team of software engineers in the design development and... ...product owners business analysts and delivery managers to define project requirements and... ...frameworks APIs and middleware components supporting Insurance core systems digital transformation...
- ...about the company A reputable company in the tech space is looking for a Software Project Manager to help lead the company through several key projects. Your new company is rapidly expanding across APAC and aiming to become a top player in the industry. about the...
- ...Penang, Malaysia is seeking a highly motivated and experienced Software Project Manager to lead new product development initiatives. As part of a... ...and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership...
Emerson
Bayan Lepas, Pulau Pinang10 days ago - ...partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power... .... Collaborate with Wealth Management and Advisory teams to align solutions with client portfolio management...
- ...play a vital role in… Your key responsibilities: Plan, support, customize and further develop the Manufacturing Executive... ...for description of requirements and tracking with our supplier. Manage and support the installation of the MES application on a container...
- ...as a knowledge hub for internal product management and technical teams to better understand... ...quality control with seamless transition to support. Qualifications : ~7 plus years... ...trends. ~ Experience in working with software development / product management teams...
- ...Key Responsibilities: Lead and manage the regional Location Support team, including hiring, coaching, and performance management. Develop and implement strategic plans for workplace support services aligned with global and regional business goals. Oversee day...
Emerson
Bayan Lepas, Pulau Pinang10 days ago - ...NextLabs® ( is the leading provider of information risk management (IRM) software for large enterprises, has an exciting opportunity for a Software Engineer to be part of the development and support effort in creating the next generation IRM solutions. Our customers include...
- ...operations across Malaysia, the company is strengthening its leadership team to support business growth and operational excellence. About the Role We are looking for a hands-on General Manager to lead the Senai plant. This role is ideal for a strong Sales Manager /...
- ...tasks, coordination, and follow-up activities - Record action items from meetings and guarantee prompt follow-ups - Create basic management reports, summaries, and presentations - Facilitate internal communication and reminders among departments - Oversee progress toward...
- ...the role Your future employer is seeking a Senior Engineering Manager with substantial engineering leadership and management experience. This individual will be expected to oversee multiple projects simultaneously and be responsible for building, managing, and mentoring...
- ...degree in Computer Science Engineering or a related field. Experience: o A minimum of 7 years in software engineering including 4 years in leadership roles managing diverse engineering teams. o Proven expertise in Dockerized architectures including multi-domain...
- ...is the leading technology provider to the Accounts Receivable Management and Recovery industry in Malaysia. As a Project Manager, you will... ..., including experience successfully managing various IT/Software projects -Outstanding grasp of information technology concepts...
- ...realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Product & Sales Support Manager – GCB 6 role, supporting Hong Kong region primary business. The AMH COO Delivery- Wealth & Personal Banking provides support...
- ...challenges, and love problem-solving? We’re looking for an IT Support Manager who will enable us to build industry disruptive tech products... ...personal computers and IT equipment • Ensure hardware and software are up to date and functioning optimally • Ensure network and...
- ...Essential Job Functions: Lead a team of software engineers to design develop and deliver... ...of the software engineering strategy supporting the alignment of technology with business... ...goals. Lead agile development processes managing sprint planning execution and...
- ...to team to provide fiberglass piping design review and advisory to customers in shipbuilding and offshore business # Overall managing TSG Teams to deliver fiberglass piping prefabrication spool drawings meeting customer/project requirements # Overall managing...
NOV
Senai, Johor17 days ago - ...Group of Companies is a leading provider of Software-as-a-Service (SaaS) solutions for retail... .... - Maintains code repositories managed by the team. - Perform deployment activities... ...onboarding new engineers. - Provide support in resolving customer issues within the...
- ...focusing on JVM performance tuning, garbage collection optimization, and effective exception handling. Team Management: Lead, mentor, and coach a team of software engineers. Manage performance, conduct reviews, and drive career development to foster a culture of...
- ...Responsible for providing strategic sourcing and supplier relationship management activities for the relevant category using advanced sourcing... ...objectives, and priorities for GBS and Finance Procurement to support business delivery and is closely aligned with the business...
bp
Kuala Lumpur1 day ago - ...Execute and contribute to the development and implementation of software solutions in alignment with organizational goals and standards.... ...systems such as ERP and WMS. 5. Provide daily operational support and troubleshooting to ensure stable and efficient MES operations...
- 1. Business software development is essential for organizations to stay competitive and innovative. It aligns with business goals, enhances productivity, and supports scalable growth. Key fundamentals include objective alignment, user-centric design, flexibility, and seamless...
- ...Software Developer (Project-Based) Job ID: 8XX4Y7XV Location: Kuala Lumpur... ...SAP and Oracle platforms. We deliver IT Managed Services DevOps Outsourcing and Enterprise... ...frontend Serverless) Collaborative and supportive engineering culture Opportunity to...
- ...to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a... ...can Connect Grow and Succeed. Key Responsibilities Manage HR operations and services in IFC office including HR administration...
- ...XP Power are seeking a Quality Business Process Owner & Support Analyst to join our SAP implementation team at XP’s new manufacturing... ...role, providing ongoing support for SAP QM and related modules, managing support tickets, and driving continuous improvement in quality...
- ...Are you passionate to be in the role as Manager - Laboratory Operations Support ? Do you have experience in Laboratory Operations Support ? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and...
- ...An Amazing Career Opportunity for a SOFTWARE ENGINEER !! Location: i-Park Kulai Job... ...wirelessly connect identify collect and manage data quickly and accurately across virtually... ...security. As our SOFTWARE ENGINEER youll support HIDs success by: Summary : - The...
- ...Software Developer (IntermediateSenior) Location: Kuala Lumpur Malaysia Work... ...SAP and Oracle platforms delivering IT Managed Services DevOps Outsourcing and Enterprise... ...maintain web and backend applications supporting Client Portal and OAO. Own and enhance...
