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- IT Support Specialist – Finance Position Description As an IT Support Specialist, you will be the first point of contact for SAP application assistance across the organization. You will play a key role in ensuring the smooth operation of IT systems and services,...
- -Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat -Educating clients on how to use the Company’s website and trading platforms -Communicating with clients regarding the company’s products ...
- ...Are you passionate about technology, solving real-world problems and delivering exceptional user support? We're hiring Software Support Specialist on behalf of our Hong Kong based client, a cutting edge construction tech company that's redefining how projects are managed...
- ...preparing customer reports, ensuring ISO-compliant documentation, supporting audit and compliance activities, and providing flexible 24x7... .... ~Desired Certifications: ITIL foundation v4, ITIL specialist v4 certification. The Package : ~Attractive Salary (RM4,00...
- ...maintaining ISO-standard documentation, preparing reports, and supporting audits and assurance activities. ~Adaptable to shift work and... .... ~Desired Certifications: ITIL foundation v4, ITIL specialist v4 certification. The Package : ~Attractive Salary (RM4,00...
- ...leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...
- ...through digitalization. In this role, you will collaborate with a global team dedicated to the development, implementation, and support of software solutions that enhance EHS for people and production plants at BASF. You will be responsible for the ongoing development...
- Customer Support Specialist with Advanced Troubleshooting Experience in Telecommunication/Remittance Role and responsibilities Provide exceptional customer support to clients experiencing issues with International Balance Transfer (GloTransfer) and Cross Border Payment...
- Overview: Design and implement customized software solutions to meet customer needs. Collaborate with the Application Support team and RandD team to ensure solutions meet customer satisfaction. -Design, develop and maintain software products that meet customer requirements...
- Position Responsibilities Support for External Systems (Off-the-Shelf Tools) -Handle user support requests related to external systems such as POS, ERP, CRM, or productivity platforms. -Troubleshoot and resolve issues where possible within the System Support...
- ...Description The Responsibilities of the Role: ~Developing, maintaining, training and coaching the agents to enhance overall customer support. ~Process review for improving the call flow efficiency and quality of call center agents (voice and e-services). ~Track all the...
- ...preparing customer reports, ensuring ISO-compliant documentation, and supporting audit, compliance, and assurance activities. ~Flexible and... .... ~Desired Certifications: ITIL foundation v4, ITIL specialist v4 certification. The Package : ~Attractive Salary (RM4,00...
- ...office. This is a hybrid role that has a requirement of working as per respective team's arrangement. Claims Specialist - Employee Benefits (Supporting Hong Kong) Hong Kong ASO (Administrative Services Only) handling customer inquiries and providing assistance...
- SHARE Job Description The Responsibilities of the Role: ~Application support: ~Resolve issues. ~Perform site performance monitoring to determine system performance bottlenecks. ~Manage operation day-to-day technical issues. ~DevOps tasks: ~Support the application...
- ...and Vietnamese. ~Technical knowledge on Microsoft Operating Systems and Office Suites. ~1+ years of experience in Client Technical Support roles. ~Experience with software support for UEM, MDM, Enterprise antivirus, Microsoft CSP. ~Experience within IT Services and...
- SHARE Job Description The Responsibilities of the Role: ~Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles. ~Provide technical support on end-user...
- ...individual and departmental Key Performance Indicators (KPIs). You will be : Main tasks include, but are not limited to 1st Level Support: Supports Standard Software (e.g. Windows 11, Apple OS, Adobe Products, etc.) and Non-Standard Software, Supports Applications....
- ...time manner. ~Monitoring, maintaining tickets and work closely with business stakeholders on IT Issue. ~Provide fast and efficient support when and where it’s needed to ensure end users remain productive and operations run smoothly. ~Handle support tickets within the...
- ...office. This is a hybrid role that has a requirement of working as per respective team's arrangement. Operations Specialist - Middle Office (Broking support for Hong Kong market) To provide support to Client Executives and Brokers, facilitate placement of policies and...
- ...service experience in retail, sales, service or other “helping” business (preferred). ~Minimum 3 years related hardware technical support experience. ~Successful candidates should have the following prerequisite qualifications: ~Previous experience working in similar...
