Search Results: 98 vacancies
About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
...resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
-Primarily handle... ...-Primarily handle escalations related to manager callbacks and service recovery cases via emails.
-This position is expected to...
Requirements:
Qualification:
- Minimum STPM, Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT industry.
- Strong data analytical and tabulation, communication skills and excellent presentation...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators)
-Be aware of TaskUs policies and keep things confidential
-Provide feedback to management concerning possible problems...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate with... ...for Management.
-To assist in the implementation of Service Development Projects including customer satisfaction surveys, service...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication/Remittance
(Shift Work + Public Holidays)... ...issues with International Balance Transfer and Cross Border Payment services.
-Respond to customer inquiries and requests through...
We are looking for a dedicated and energetic field service engineer to join the high growth IOT (internet of things) industry! If you... ...troubleshooting steps.
-Create documentation and training materials for customers.
[Apply now at
; JOB REQUIREMENTS:
-A degree in...
...experience in Contact Centre operation with at least 3 years experience in Management level exposure.
-Candidates from Financial Service/Banking sector background will be added advantage.
-Leadership characteristics and excellent interpersonal skills.
-Fluent...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and... ...to be eligible for a promotion to either our licensed sales or service teams! Don’t worry about licensing fees; Fincrew has you...
...SMEs ease their financial management burden, so they can focus on what matters most: building the business.
We are looking for a Customer Success Specialist who is ready to understand our customer goals, offer out-of-the-box advice, and become the voice of our team;...
...Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.The... ...-Communicate with clients regarding the company’s products and services via telephone, email and live chat
-Complete any ad hoc...
...regular input on all account activities, including status and call reports
-Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all offerings to the client.
-Ensure...
- To work on the IT service management and operational support handling.
-To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis and prevention is identified.
-To ensure...
...countries worldwide Job Description
About the Role:
We are looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar South. This role will be reporting to the Head of Advertising & Partnerships.
On this specific...
...initiatives, and technologies in finance and banking industry.
-Assist the HoD to... ...preferably in B2C e-commerce or financial services.
-Proven experience in some of analytics... ...and acquisition, targeted marketing, customer segmentation, cross-selling, personalization...
...development tactics for new and existing customers; to build a sustainable competitive... ...migration for Aeon suite of digital product and services.
-Pursues and support the... ...capacity, preferably within the financial or banking industry.
-Adept and possesses high...
...enterprise class software for the biggest banks and largest enterprises in Malaysia for... ...modules or enhance existing modules to meet customer requirements.
-Work with our... ...software into their IT infrastructure via web services or other technologies and map their business...
...Officer or similar role
- Hands-on experience with lending procedures and products
- Ability to create and process financial spreadsheets
- Strong analytical skills
- Customer service experience
- BSc in Banking and Finance, Economics or related field.
MYR 100,000 - 108,000 per year
...a global scale. It offers a comprehensive array of financial services, encompassing retail and corporate banking, investment banking, asset management, and insurance. Renowned for its commitment to customer service and innovation, this financial entity plays a pivotal...
Job Summary:
Highly motivated and customer-focused individual which responsible for answering incoming calls, responding to... ...customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.
Job Description...