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- Focus: Operations, team leadership, sales performance, and customer retention. Core Responsibilities: 1) Operations Management: -Oversee the daily opening and closing of the store. -Ensure the store meets brand standards regarding cleanliness, ambiance (lighting...
- We are looking for a Care Manager who believes that great care changes lives. In this role, you will be at the heart of our at-home care services, guiding clients and families through their care journey, leading caregivers and nurses, and ensuring every client receives...
- ...case reviews and quality assurance checks. Track team performance through KPIs and metrics to drive results. Complaint & Risk Management Manage high-value or high-risk customer cases with professionalism. Approve goodwill or service recovery actions within...
- ...Job Description: We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform...
- 職位描述： 我們正在尋找一位積極主動、盡職盡責的線上客服專員加入我們的團隊，歡迎應屆畢業生申請。理想的候選人將透過電子郵件、聊天和社交媒體，為我們在線商城平台上的客戶和供應商提供及時專業的支援。職責包括解答與產品清單、交易和平台使用相關的諮詢，協助訂單追蹤和問題解決，支援供應商註冊和店鋪設置，以及運用IT技能解決技術問題。加入我們，共同提升顧客體驗，協助平台整體成功。 也歡迎應屆畢業生申請。 工作職責： 透過電子郵件、聊天和社交媒體等各種管道，為線上市場平台上的客戶/供應商提供及時、專業的支援。 處理客戶/供應商...
- ...Job Summary The Magic Care Administrator will be based at the respective branch office and is responsible for overseeing inventory management, order coordination, and daily administrative processes to ensure efficient operations. This role ensures system accuracy, smooth...
- ...experience. Handle daily cashier tasks, system records, simple billing, and basic data entry. Help maintain store cleanliness and manage customer flow. Communicate with customers in Mandarin, Malay, and basic English to provide a friendly service experience....
- ...per Quality System KPI. Build and foster collaboration with internal teams involved in service delivery. Build and proactively manage trust relationships with Key Accounts. Go beyond clients' core business to identify new opportunities. Be abreast of SGS new...
- -Answer incoming calls and respond to customer inquiries in a professional and courteous manner. -Provide accurate information about products, services, and company policies to customers. -Resolve customer complaints and issues efficiently and effectively, escalating...
- ...about the company We are partnering with an established cosmetics and personal care manufacturer to hire a Senior R&D Executive / Assistant Manager to support product innovation and formulation development. This role is ideal for candidates with strong technical experience...
- ...Online Review Monitoring Monitor Google Reviews and social media feedback. Flag negative or sensitive comments to Senior/Manager for action. Assist in compiling online reputation reports. What We’re Looking For: Diploma or Degree in Business, Hospitality...
- ...Key Responsibilities: Escalated Complaint Management Independently manage complex and high-risk customer complaints with professionalism... ...Support Provide guidance and support to Junior Customer Care Executives Assist in onboarding and training of new team...
- ...As a Customer Care Specialist specifically supporting Hong Kong market operations, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat,...
- ...Job title – Customer Care cum Admin Executive (Animal Nutrition & Health) On-site Location – Klang Valley Kuala Lumpur, Malaysia... ...enquiries, and delivery coordination. The role is responsible for managing the end-to-end Order-to-Cash (OTC) process, coordinating with internal...
- We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable...
- ...Nursing License Post Basic / Certification in ICU or Critical Care Nursing (preferred) Minimum 3–4years ICU experience BLS /... ...Administer medications, IVs, and life-support treatments Operate and manage ICU equipment (ventilators, monitors, infusion pumps) Record...
- ...Key Responsibilities: 1. Customer Communication Manage inbound calls, WhatsApp, social media, and email enquiries. Provide accurate service information and policy clarification. Ensure timely response to customer queries. 2. Complaint Handling Handle...
- ...counts in more ways than we imagine. The Sea Logistics Customer Care Expert plays a key role in supporting customers by providing... ...to both internal and external stakeholders. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining...
- ...Specialist! YOUR TASK Lead, motivate and supervise Customer Care Advisors (Tracing, Service Desk) & CCU to ensure that all... ...actions are deemed essential as an extension of customer care To manage service recovery incidences to ensure customer satisfaction is...
- ...base in the Malaysian market. This role focuses on strategic customer relationship management, high-impact sales execution, and the promotion of a world-leading portfolio of vision care and consumer health products. Requirements Key Responsibilities Sales...
- ...This role is responsible for leading and supervising the Customer Care team to ensure timely and accurate order fulfillment, billing,... ...to ensure seamless execution of stock requests, back-order management, and monthly closing activities. The role will drive customer...
- -Schedule and arrange patient appointments (new and follow-up) -Follow up with patients and send reminders and ensure timely submission of required data -Collect patients’ data and organise data for doctor and dietitian review -Handle basic operational tasks...
- ...team members. ~Social Perceptiveness: Awareness of customer emotions and reactions to appropriately address their needs. ~Time Management: Ability to manage multiple tasks efficiently while maintaining attention to detail. Qualifications: Required Level of Education,...
- ...Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Business Studies/Administration/Management, Commerce or equivalent. ~1 year(s) of working experience in the related field is required. ~Preferably Junior Executives...
- ...a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Customer Care to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence...
- (1) Market Sales Support Engage in frontline markets, provide product knowledge and sales skills training support to sales personnel, assist the team in improving sales performance, and precisely solve problems such as product promotion and customer objection handling encountered...
- ...customer renewal. -Respond and escalate customer inquiries and concerns to superior and ensure all inquiries are attended to. -Manage CRM asset information to be up to date. -Prepare and provide regular reports to respective teams (internal customers). [...
- ...brands to life across Malaysia, spanning beauty, skincare, personal care, baby and child care, and FandB. From strategy and branding all... ...and expo booth designs, packaging, and print materials -Manage projects from creative brief through to final production and vendor...
- ...Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer... ...customer satisfaction standards. 2. Customer Experience Management ~ Deliver a positive, personalized, and solution-oriented...
- ...A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. What will I be doing... ...weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial...