Search Results: 32 vacancies
...This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes...
...The Service Advisors (SA) will provide customer service support to Client Customers'
requests for information related to items including, but not limited to, post order support, delivery
information, payment information, product pre-orders, product pre-screening...
...The Assisted Sales Advisor is responsible for the direct marketing, sales and fulfillment of client's
products and services to existing and new customers. The Assisted Sales Advisor uses both the Web
and the Telesales channel to fulfill Customer requests for client...
...The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
The CSS will be the primary contact for customers using the...
...The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.
You are expected to be a team...
...Customer Complaint Operations is a global team responsible for for investigating and solving complaint tickets related to and caused by payment related issues.
The CCO lives the values of our client which are: -
1. Responsibility : The CCO represents the client...
...The Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company
The CSS will be the primary contact...
...Teleperformance is the global leader in outstanding customer experience.
We are the worldwide leader in Omnichannel customer experience. We've been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many...
...The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction....
...Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the
company's customers. Provides advice and supports to business owners regarding advertising on the internet.
Customer Service, Quality, Advertising...
.... Manage day to day activities to ensure customer service standards are met.
. Monitor and walk the floor to ensure resources are always optimised and daily service targets are met.
. Perform service reviews with team to ensure quality, efficiency and compliant...
...initiative launches.
Qualifications
. Degree or diploma holder, preferably with work experience in a Contact Centre, Banking or Customer Service environment.
. Fresh graduates or candidates without experience are welcome to apply.
. Strong service mindset....
...development with a proven track record of technical leadership.
• Tech Skill Requirements: Technical knowledge in Maximo 7.6 with MBO customization , Automation script (Python), JavaScript, MS SQL Server
• Strong knowledge of software development methodologies and best...
...entries and allocations.
Prepare accurate and timely monthly and yearly financial statements and disclosure notes.
Process customer deposits and withdrawals.
Perform bank/broker reconciliations and daily settlement payments.
Reconcile accounts and provide...
...renditions of the messages including every detail of the conversation, and is prepared for challenging calls at any time
Employ good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice, as well as polite forms of...
...Provide timely support to customers through available communication channels (email and chat)
Identify and escalate priority issues through proper channels when necessary
Follow up with customers to ensure their technical issues are resolved
Work with other team...
...will be responsible for developing and executing strategic branding and marketing initiatives to enhance brand visibility, attract customers, and drive sales. You will work closely with cross-functional teams to ensure alignment with company goals and objectives....
...develop engaging content for a diverse range of purposes and channels including website, social media, user guides, presentations, customer collateral, newsletters.
~Contribute to CARMA’s marketing activities with compelling articles and commentary on events and...
...which comprise timely and accurate transactions to manage fulfilment activities
~ Working proactively with contract managers and customer facing teams, in taking actions to resolve obstacles in business processes that may impact customer fulfilment and/or contract...
...current clients and achieve GP/Volume targets as agreed upon hiring. This role serves in a sales capacity and communicates with both customer and carrier contacts. Responsible for building and maintaining customer relationship, assessing client specific needs, promoting...