...guidelines as well as BNM requirements.
-Ensure staffs meet individual KRA and contribute to the department’s overall KRA.
-Manage, review, and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of...
...including voice, email, online chats, case management, etc.
-Setting realistic... ...problems and providing support to the customer, ensuring a high level of... ...-To record case details in Customer Relationship Management (CRM)
-Communicate effectively by providing...
...provides innovative financial management solutions for the modern... ...business.
We are looking for a Customer Success Specialist who is ready... ...team, and managing customer relationships altogether. If this sounds... ...Familiarity with navigating through CRM tools e.g. Freshdesk, Zendesk...
...exceptional service and support to our valued customers. We offer pet medicine and nutritional... ...satisfaction and building lasting relationships.
-Phone Support: Handling customer... ...Proficiency in multitasking and efficiently managing various platforms simultaneously.
-...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication/Remittance
(Shift Work + Public Holidays... ...skills, adaptability, and a customer-centric mindset.
-Time Management: Ability to multitask, prioritize, and manage time effectively...
...administrative duties in developing and implementing management strategies. This role will be reporting... ...be expected to:
Manage and expand relationships with existing restaurants and... ...knowledge of MS Office
~ Good knowledge of CRM software
~ Knowledge in Salesforce is...
...STPM, Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT... ...all customers inquiries and feedbacks in a quality manner.
- Manage and ensure timely meeting the customer requirements.
- Ensure...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance... ...and keep things confidential
-Provide feedback to management concerning possible problems or areas of improvement
-Participate...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and tight-knit team. As a Customer Experience Agent (CEA), you will be responsible for answering incoming calls and/or live chats from Fincrew...
...multichannel marketing strategy, distribution channel management and lifecycle development tactics for new and existing customers; to build a sustainable competitive advantage... ...of strategic partnerships, alliances and relationships as part of business continuity.
-Keep...
...Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.The... ...essential
Recruitment Process:
-Interview with the future manager (45 min - 1 hour) to assess match to the job and the team
-...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate... ....
-To compile weekly, monthly and semi-annual reports for Management.
-To assist in the implementation of Service Development Projects...
...monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management... ...communication skills, with the ability to build and maintain positive relationships at all levels.
- Excellent problem-solving and conflict...
...seeking a highly motivated and experienced Business Development Manager to join Trinergy, a Creative Tech Agency in Malaysia. As a... ...responsible for driving growth and establishing new business relationships with key clients and partners.
Key Responsibilities:
-Develop...
...in the entire process.
-To lead and drive digital project management activities and timeline planning with internal or external parties... ...consultant to Business Units specialising in improving customers experiences.
-Provide support to external and internal stakeholders...
...pages, social media for the purposes of increasing impressions and customer requests and conversion
-Community building, reaching the... ...about all things digital and social media
-Experience managing social media platform: Facebook, Instagram, Blog, Tiktok, Twitter...
...About the Role:
We are looking for a Strategic Account Manager to be based in Kuala Lumpur . This role will be reporting to... ...Responsibilities include, but are not limited to:
Strategic Relationship Management
Embody the philosophy that strong business partnerships...
Summary:
The Legal Manager is a managerial role, responsible to provide legal support and advises on wide range of legal affairs of the Group, and in managing legal risk with various stakeholders. The Legal Manager will manage and lead the development of legal and regulatory...
- report to the Consultant / Retail Manager and Merchandising Director on
Sales and Marketing matters
- report to GM on all Operation... ...sales including after sales to completion, co- ordination of customers’ deliveries and after sales customer relations, including...
...Role:
A leading blockchain-as-a-service (BaaS) company in Hong Kong is seeking a highly motivated and experienced Technical Project Manager to join their team. The right candidate will be responsible for the planning, execution, and successful delivery of complex...
As a Digital Marketing Manager at MoneyX, you will play a pivotal role in driving our digital marketing strategy and execution to achieve business objectives. You will be responsible for managing a team of digital marketing specialists and collaborating closely with cross...
...Description
About the Role:
We are looking for a Senior Manager, Supply Chain to be based in Bangsar South. This role will be... ...contracted 3PL for warehousing & logistics and drive strong relationships with 3PL & continuous improvement of 3PL KPIs
Manage store/...
...The Role:
We are looking for a talented Food Safety & Quality Manager who is able to support the expansive growth of our dark store... ...at our stores and distribution centers
Monitor and own the customer-experience journey including actionable items on how to improve...
-To review and manage monthly management reports for company performance meeting
-Handling monthly / quarterly management reports and Slide for Board of Directors meeting and Audit Committee meeting.
-Performing cost analysis and variance analysis on financial...
...and to propose enhancements initiatives/HR framework in collaboration with relevant departments to ensure efficient human resource management across the organization.
-Review existing HR systems, conduct research, and utilize AI-driven analytics to identify areas for...
...Bachelor's Degree, Advertising/Media, Mass Communications, Marketing, Commerce or equivalent.
-Preferred skill(s): Facebook Business Manager, Social Media Content Planner, Google Ads and Analytics, Google Search Console, Google Keywords Planner, Google Data Studio, Google...
...between Policy, Budget and actual implementation by qualitative and quantitative analysis.
-Assist in development corporate data management and analysis function to support strategy planning and decision making.
-Assist in market research and competitor analysis to...
...About the Role:
We are looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar... ...strategic and analytical approach to sales & building client relationships, translating product value to clients
~ Excellent in identifying...
...proactively reaching out to potential customers through various digital... ...and maintain strong customer relationships through effective communication... ...customer engagement, such as CRM systems, email marketing tools, and social media management platforms. Strong negotiation...
...ensuring efficiency and courteous to our customers.
-Identify and handle customer... ...departments and on-time delivery.
-Manage customer relationships and maintain customer databases.
-... ...service line/ telemarketing/ CRM user.
-Fresh graduates are encouraged...