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- -Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media... ...trends, pain points, and areas for improvement in products and services. -Process Improvement: Collaborate with internal teams to...
- 🔧 Key Responsibilities -Manage incoming customer inquiries, orders, and feedback via platform channels (calls, chats, tickets)... ...ensure customer satisfaction -Assist in maintaining quality service levels across a 24/7 platform [Apply now at ; JOB REQUIREMENTS...
- -Assist and solving customers enquiries via phone, email, or live chat. -Provide accurate information on availability, pricing, and policies. -Customer Support: Respond promptly to customer complaints and Resolve issues according to SOP -Compliance: Adhere to...
- ..., good with figure Responsibilities: ~Mission: In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. 1. Manage Order & delivery ~Captures, records and commits customer orders...
- -Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat. -Provide "Total Service" to our value customers. -Maintain in-depth knowledge of company products, services, and policies to provide accurate information to...
- ...About You The Customer Insight & Research Analyst is responsible for gathering, analyzing, and interpreting customer data to provide actionable insights that drive business decisions and strategies. This role involves conducting market research, analyzing consumer...
- ...sales support when requested. -Able to communicate well with customers. -Material preparation and cleaning after video shooting.... ...- At least 1 year experience in admin/sales support/customer service is preferred. -SPM school leavers and fresh grads are welcomed...
- ...- Corporate/Consumer Products • Liaise with Business Unit on service request status • Perform FCR and dispatch engineers for hardware... ...-ups • Meet SLAs, maintain professionalism, and ensure high customer satisfaction • Stay updated on processes, policies, and escalation...
- -Provide ongoing technical support to customers via telephone and email regarding product-related issues. -Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues. -Assess the customer’s level of technical...
- We are looking for a highly motivated Customer Success Executive to join our team in Damansara Perdana, Selangor. As a full-time role,... ...REQUIREMENTS: -1-2 years of working experience in customer service support -Good proficiency in Mandarin is a bonus! -Good...
- A customer success advocate works one-on-one with a client to build a strong relationship and improve client retention and sales growth... ...advisor to help ensure the continued value of our products and services -Develop and maintain customer-success strategies and best...
- ...team to help us with: - Fielding Inbound Inquiries: Handle customer inquiries professionally through various channels, provide... ...analyze customer feedback and contribute to improving products and services. - Assist in Documenting SOPs: Collaborate to create and update...
- 岗位职责 / Responsibilities Sales / 销售 -开拓及维护客户关系，发掘潜在客户 Develop and maintain customer relationships, identify potential clients -向客户介绍公司产品与服务，达成销售目标 Introduce products and services to customers and achieve sales targets -跟进潜在客户，促进成交 Follow up with leads and close...
- -Assist, implement, and support customers at key moments in their payroll and HR onboarding experience -Complete new PayrollPanda account setup on behalf of the customer and serve as their go-to person during the onboarding process -Work closely with the sales team...
- ...About You Exciting Opportunity Awaits! Join our vibrant People Analyst (PA) team as an Intern and embark on a thrilling journey. We lookout specifically in managing employee records, handling claims, and assisting with HR projects. You will play a key role in supporting...
- ...that want to make an impact, from campaigns that spark conversations to annual reports that win awards. We’re looking for a Client Servicing Executive who can build strong relationships with clients, keep projects on track, and help us deliver great work every time....
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...ensuring they achieve their desired outcomes with our products and services. The ideal candidate will have a strong background in customer...
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...roles related to customer experience, journey mapping, or customer service will be an added advantage. ~ Strong analytical skills with...
- ...across the organization to understand and manage our business performance and improve the experience of customers through the data we manage and serve.The analyst will be responsible for design, implementation, execution and monitoring of data quality processes with the...
- ...strategies [Apply now at ; JOB REQUIREMENTS: -2 - 4 years of experience in account management, digital marketing, or client servicing (agency background is a plus) -Strong communication and project management skills -Familiar with digital ad platforms (...
- ...About You We are looking for a Senior Business Intelligence Analyst to drive data-driven decision-making across the organization. The ideal candidate is highly analytical, detail-oriented, and has strong experience in data visualization, reporting, and business insights...
- Asterisk Digital offers internship opportunities for aspiring professionals in two dynamic roles: Full Stack Developer and IT Business Analyst (BA). Our internship program provides hands-on experience in the latest technologies and methodologies, offering valuable exposure...
- About You. Do you have a passion for business & data crunching, this role will be primarily crucial for the business as it requires good data insights matched with strong business acumen to analyze, design, recommend and contribute to the pricing strategy, supply & ...
- Background We provide IT solutions and services across PC, infrastructure, and smart verticals... ...AI service. We are empowering our customers to transform their vision into value. Digital... ...DT Business Process Design Analyst focus on optimization of back-end service...
- Our organisation is a leading provider of investor relations services, specialising in assisting Bursa-listed companies effectively communicate... ...published. - Conduct analysis on shareholding changes, analyst reports and peer earnings. QUALIFICATIONS AND EDUCATION...
- ...for promoting and selling our range of vehicles to prospective customers, ensuring an excellent buying experience from first contact to... ...company, providing expert advice, product knowledge, and exceptional service to achieve sales targets. Key Responsibilities: -Greet and...
- Requirements: Fluent in Mandarin and English Proven sales or customer service experience Strong interpersonal and communication skills Basic computer and CRM proficiency Enthusiasm for fitness & wellness lifestyle High-energy, self-motivated, and results...
- ...bespoke software development company that specializes in creating customized web and mobile solutions for enterprises throughout Malaysia... ...two core business units: -Custom Software Development Services -Leaf CRM, SaaS solution You’ll work closely with the management...
- ...relationships. -Coordinate between departments to ensure cohesive service delivery and operational efficiency. [Apply now at ; JOB... ...and collaboratively in a fast-paced environment. -Customer-service mindset with a calm and professional demeanor. -Basic...
- ...and public interactive activities such as roadshows and PR events. - Assist customers with acquisition, registration, and purchasing processes. - Effectively communicate clients' products and services through diverse event types. Experience Required: Min 0 Year/s