- The Customer Success cum Telesales Officer is responsible for handling inbound and outbound conversations to assist customers, provide product/service information, resolve issues, and upsell or cross-sell products/services. This role is key to maintaining customer satisfaction...
- As a Teammate, you must: -Provide customer satisfaction and experience -Meet and exceed client mandated KPI's (Key Performance Indicators) -Be aware of TaskUs policies and keep things confidential -Provide feedback to management concerning possible problems...
- ...and availability. Check-In/Check-Out: Assist guests with check-in and check-out through... .... -Provide information about hotel services, local attractions, transportation, and... ...Reservation Assistant's role involves helping customers make reservations and assisting with...
- Urgent hiring for Brand Ambassador DialogueDirect Malaysia Sdn. Bhd. is an organization that aims to represent international charitable organizations via F2F (Face-to-Face) Marketing. Successful candidates will develop sales and management skills, enjoy travel to...
- ...standard in accordance to the company vision, mission and direction. To build good reputation between the Unit and the external customer and to others internal department. Principle responsibilities & duties Directly report to Section Head of CCD on overall...
- ...Prior healthcare experience is not necessary, but excellent customer service is a MUST! If you are passionate about providing quality, holistic... ...of diagnostic tests -Administrative duties -Assist in-house doctors (e.g. chaperone) -Perform setting up of...
- 急聘品牌大使 DialogueDirect 馬來西亞有限公司Bhd. 是一家旨在透過 F2F(面對面)行銷代表國際慈善組織的組織。 成功的候選人將培養銷售和管理技能,享受不同城市和國家的旅行,賺取豐厚的收入,並能夠在我們的全球社區中產生影響。 歡迎轉行者申請。 責任 擔任世界知名慈善機構的專業大使 透過面對面互動促進提高意識活動,並為公益事業募款 分享客戶的方案,為客戶贏得長期支持者 要求 必須具備良好的英語溝通和人際交往能力 必須是馬來西亞公民或同 等永久居民身份 有籌款、...
- ...meetings to gain an in-depth understanding of the software and projects, and document any commitments or follow-up actions required. -Assist in tracking and following up on tasks and deliverables promised during meetings, ensuring timely completion. -Assist in filling...
- 重要提示:成功的候選人目前將駐紮在孟沙南辦事處。請注意,我們預計在 2025 年 1 月之前將辦公室暫時遷至 Cheras Maluri 地區。 工作的主要目的 部門負責人的主要目的是領導和監督聯絡中心呼入部門。 根據公司願景、使命和方向,帶領員工和營運達到更高標準。 在單位與外部客戶以及其他內部部門之間建立良好的聲譽。 原則責任與義務 直接向 CCD 科長報告聯絡中心的整體運作。 每月和每年審查營運績效並提供新的行動/計劃。 確保營運符合內部政策和指南以及國家銀行的要求。 確...
- ...enhancement to maximize portfolio growth, profitability and improve customer experience. - Review current processes or portfolio... ...experience in Credit Card Portfolio, Credit card, banking or financial services. -Understanding in Customer’s behaviour. -Familiar with...
- Job Description -Assist the Head of Department (HOD) for membership and loyalty programme management. -Assist HOD in developing and implementing loyalty programme process improvements to meet business goals. -Responsible in planning and executing process...
- ...Handle and process claim accordance with the Company’s Claims Service Standard and/ or BNM’s Guidelines on Claims Settlement Practices... ...holder with a minimum of 5 years’ experience in Insurance Claims / Customer Management background. Proficient in Customer Management...
- -Based in Bangsar Head Office Possess SPM certificate, LCCI certificate or higher qualification. Possess with computer skills. Able to understand or proficient in Mandarin / Chinese, English and Malay. Prefer those with relevant work experience. Interested...
- Responsibilities: -To perform Safety and Health officer role in view of Company's requirements. -Assist to update and review process, policy and procedure. -Assist to update and coordinate OSHA, QMS, EMS. -Assist to enforce, monitor and support of ISO...
MYR 120,000 - 156,000 per year
...projects in Asia region. Job Description * Ensure that the DTX Services are delivered within the respective area, to support local or... ...area to ensure a high-quality Service Delivery to DTX customers within the organisation. It includes as well locally required...- 職位描述 根據公司的索賠服務標準和/或國家銀行的索賠解決實踐指南(最低標準)處理和處理索賠。 檢查所有新的索賠登記、驗證文件並評估索賠,以確保索賠資料的準確性。 定期審查/跟進所有未決索賠。 及時有效地管理與回饋或投訴相關的索賠查詢、取消、放棄和信函。 與保險公司、客戶和理賠員定期舉行會議,以解決索賠問題。 準備每月索賠報告以獲取管理資訊。 確保所有外部通訊均得到妥善管理。 管理層認為必要的其他事項。 職位要求: 文憑或學士學位持有者,具有至少 5 年保險索賠/客戶管理背景經驗。 精通客...
- ...Job Description To assist HOD in overall insurance business with main focus on product development and achieve insurance annual revenue targets. To manage and support the overall insurance business in an effective manner. Responsible in managing the various insurance...
- 職位描述 協助HOD開展整體保險業務,並專注於產品開發,實現保險年度收入目標。 有效管理和支援整體保險業務。 負責透過與保險合作夥伴密切合作來管理各種保險和延長保固計劃以及其他保險組合,以增加銷售和佣金收入以及增強業務流程。 確保保險業務銷售和手續費收入穩定成長。 不時與業務合作夥伴合作改善保險產品和流程。 職位要求: 文憑或學士學位持有者,具有至少 5 年保險業產品開發或客戶管理經驗 對保險產品、零售和企業融資產品有豐富的知識。 獨立、以結果為導向,具有良好的解決問題的能力。 較強的分析...
- ...Administrative Support to contribute to the growth of our company. In this role, you will assist a team of professionals by providing support and maintaining excellent customer service with clients. - Create and implement an effective documentation system for physical...
MYR 1,800 - 2,500 per month
...to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries Assisting in setup and roll out of new stores locally Achieving or exceeding sales and...- ...be the backbone of our sales operations, ensuring that our team delivers exceptional service and meets our customers' needs. Key Responsibilities: -Support the Sales Team: Assist in managing and resolving sales inquiries and customer issues promptly, ensuring a seamless...
- -Assist Managers in Sales Strategy Development -Keep Informed of New Products and Services -Train and Coach the Sales Team -Delegate Tasks and Set Deadlines -Controlling... ...tasks of sales department -Handling customer complaints and queries when needed [...
MYR 70,000 - 90,000 per year
...internationally, offering specialized expertise and services to a diverse clientele. Job... ...users, including liaising with NetSuite customer support for 3rd line application support... ...Searches, Legal Entity masters, etc ~Assisting in Month, Quarter and Year End close...- -Social Media Management: Assist in creating and scheduling posts on various platforms (Facebook, Instagram, LinkedIn) to increase brand... ...Research: Conduct research on competitors, market trends, and customer behaviors to help improve marketing strategies. -Campaign...
- ...team delivers exceptional results with excellent client service. Job Description To assist the HOD in overall insurance broking business with main... ...plans, contacting potential clients, assessing customer needs, providing appropriate insurance plans and maintaining...
- ...in coordinating training programs. The Operations Intern will assist with venue bookings, logistics, and related operational tasks.... ...to training operations. -Support in securing cost-effective services while maintaining quality. [Apply now at ; JOB REQUIREMENTS...
- ...you will contribute to both strategizing and execution of the customer acquisition operation to generate qualified prospects for the team... ...to source for potential leads and lead pre-qualification -Assist in inviting potential leads and contacts to monthly events...
- ..., liaise with development team, and provide clarifications on customization requirements. -Create and maintain user stories, acceptance... ...successful project delivery. -Review QA test case and assist in UAT. -Able to work with minimal guidance. -Actively...
- ...going, good communication and phone skills -Ability to work independently -Well-organized and thorough, able to work under pressure -Good computer skills (Microsoft Office) -Willingness to learn -Previous customer service experience will be an advantage
- ...calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants... ...e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered...