Search Results: 4,233 vacancies
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered candidates, please login to apply Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving....
U Mobile Sdn Bhd
Kuala Lumpur
2 days ago
...Company description
Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for... ...strategy direction for all shopping centres under Ikano Centres. The Head of Customer Experience & Digital leads the long-term Shopping...
IKEA
Petaling Jaya
3 days ago
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-47081 At AIA we’ve started an exciting movement to create a healthier, more sustainable...
AIA Hong Kong and Macau
Kuala Lumpur
2 days ago
...– Ensure the team achieves Service Level Agreements (SLA) and maintain cost effective management.
Customer – Plan and organize Contact Center (CC) activities to meet and exceed customer standards and expectations.
Operational Performance – To satisfy our customers...
Prudential Services Asia
Kuala Lumpur
13 hours agonew
Job Responsibility
You will be responsible for generating calls to potential customers with the main goal to achieve your sales target!
Perform outbound sales calls to existing and potential customers.
To explain product/services to customers in details and convert...
Telecontinent
Kuala Lumpur
1 day ago
Job Responsibility
Effective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracy
Drive action plans to improve detective rate and overall quality score of the team through analysis of improvement ...
Telecontinent
Kuala Lumpur
1 day ago
...Position: Banking, Executive Contact Centre
Company: Banking & Finance
Working Hours: Shifts Arrangement
Salary: up to RM 2,800
Qualifications:
Minimum SPM or Diploma/Degree in any related field
Experience in contact centre environment would be advantage...
TIME's group
Kuala Lumpur
2 days ago
...feedback in a professional and timely manner in accordance with the Organization Service Standards.
Report directly to the Lead, Contact Centre of Global Services Centre which operates 24/7 rotational shifts
Some of the responsibilities are:
To attend all...
Plaza Premium Group
Kuala Lumpur
13 hours agonew
...Join our family today.
Together, we'll make travel better.
What you'll be doing :
Supports the Manager, Global Contact Centre with overall tasks and responsibilities to ensure operations are handled seamlessly, overseeing the team, set KPI's and ensuring...
Plaza Premium Group
Kuala Lumpur
1 day ago
...Sports Direct Malaysia iscurrently looking for Customer Service Contact Centre Manager to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
Sports Direct
Petaling Jaya
1 day ago
...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
Personalize service by cross selling and up selling products and services that are suitable for customers....
Juris Technologies Sdn Bhd
Petaling Jaya
5 days ago
...dynamic professional to join them as the Head of Operations.
Job Responsibilities... ...seat in managing the launch of new service centres, from conception to execution, while ensuring... ...consultation, please do not hesitate to contact Nikki at or at [HIDDEN TEXT]
We thank...
Crowe Malaysia PLT
Kuala Lumpur
5 days ago
Main purpose of job
The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound and Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and...
...customers' needs.We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of Contact Centre Service & Sales Representative 1 , working together with colleagues to display HSBC Values and achieve Vision to become the...
HSBC
Kuala Lumpur
1 day ago
...As the Retail Centre Manager, you will be the driving force behind our new shopping destinations. From daily operations to strategic planning, this role is your opportunity to lead a team dedicated to setting up two retail malls in Putrajaya.
Responsibilities:
Overall...
Nawawi Tie Leung
Putrajaya
5 days ago
...including Group Digital & Data, Digital Innovation, the IT Hub and our Centre of Excellence comprising Actuarial, Finance and Product... ...within approved budgets at acceptable quality.
In/External Contact:
GEC and Board members
BUs senior management
Technology...
FWD Group Management Holdings Limited
Kuala Lumpur
4 days ago
Job Responsibilities
Deliver 24 hour one-stop customer service.
Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
Handling and resolving customer complaints proficiently.
Displaying a high level...
United Overseas Bank (Malaysia) Bhd
Kuala Lumpur
1 day ago
...Responsibilities:
Manage the APEL Centre and ensure that the SOP and policies are implemented and recommend any changes.
Provide administrative leadership and management for the University's learning management system (Blackboard) and (Open Learning) and other related...
GatedTalent - Connecting Top Executive Search Firms And Exec...
Kuala Lumpur
1 day ago
...Contact Centre Business Executive (Petaling Jaya)
Position: Contact Centre Business Executive
Intake: April 2024
Employment Type: 6 to 12 Months Contract (Renewable based on performance & attendance)
Working Location: Bandar Sunway, Selangor
Working Day/ Hour...
TIME's group
Petaling Jaya
1 day ago
...inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
Requirement:...
