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- ...sales attitude, not losing any sales opportunity in the hotel. • Develop the Reservations and Group & Tour teams to maximize revenue on... ...passionate about delivering exceptional guest experience • Integrity: We do the right thing all the time • Leadership: We are...
- ...to be proactive and create market advantage. • Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. • Comply with Health & Safety, Emergency Management, Disaster...
- ...Minimum 3-5 years relevant experience. • Resourceful, creative and maintain flexibility. • Strict adherence to confidentiality and integrity. • Passionate about delivering exceptional guest experiences. • Able to work independently as well as in teams. • Take...
- ...out. • Assist with regular reviews of individual and team performance against objectives, providing feedback. • Assist with developing and implementing department training plans to meet business needs. • Assist with carrying out annual appraisals in accordance with...
- ...on departmental standards is regularly conducted in the outlets. • Monitor standards through regular standards review checks. • Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. • Implement and...