Search Results: 5,682 vacancies
...statement request, credit/debit advise, cheque details etc.
Capture customer interaction via 1 View and manual excel sheet.
Perform outbound calls for follow up and ad hoc operational needs.
Escalate pending customer issues (unresolved cases ) to team leader by end of...
CIMB
Malaysia
3 days ago
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
*... ...Case Management, alongside sales channels comprising Inbound Sales-Through-Service and Outbound Sales.
Key responsibilities of this role encompass...
U Mobile Sdn Bhd
Kuala Lumpur
3 days ago
Job Responsibilities
Deliver 24 hour one-stop customer service.
Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
Handling and resolving customer complaints proficiently.
Displaying a high level...
United Overseas Bank (Malaysia) Bhd
Kuala Lumpur
2 days ago
...You will be responsible for generating calls to potential customers with the main goal to achieve your sales target!
Perform outbound sales calls to existing and potential customers.
To explain product/services to customers in details and convert potential leads...
Telecontinent
Kuala Lumpur
2 days ago
...– Ensure the team achieves Service Level Agreements (SLA) and maintain cost effective management.
Customer – Plan and organize Contact Center (CC) activities to meet and exceed customer standards and expectations.
Operational Performance – To satisfy our customers...
Prudential Services Asia
Kuala Lumpur
1 day ago
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-47081 At AIA we’ve started an exciting movement to create a healthier, more sustainable...
AIA Hong Kong and Macau
Kuala Lumpur
3 days ago
...Position: Banking, Executive Contact Centre
Company: Banking & Finance
Working Hours: Shifts Arrangement
Salary: up to RM 2,800... ...result driven.
Job Purpose:
Answering and responding to inbound calls for services, enquiries according to specified Practice...
TIME's group
Kuala Lumpur
3 days ago
...interactions and requests for policy conservation / cross sale via outbound call.
To deliver a personalized and positive experience to... ..., preferably at least one year in Customer Service / Call Centre.
Demonstrated experience in customer service.
Passion for...
AIA Malaysia
Kuala Lumpur
1 day ago
Job Responsibility
Effective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracy
Drive action plans to improve detective rate and overall quality score of the team through analysis of improvement ...
Telecontinent
Kuala Lumpur
2 days ago
...feedback in a professional and timely manner in accordance with the Organization Service Standards.
Report directly to the Lead, Contact Centre of Global Services Centre which operates 24/7 rotational shifts
Some of the responsibilities are:
To attend all...
Plaza Premium Group
Kuala Lumpur
1 day ago
...join our Wealth and Personal Banking (WPB) team in the role of Contact Centre Service & Sales Representative 1 , working together with... ...international Bank.
Key Responsibilities:
Performing outbound calls to existing HSBC customers by cross selling various financial...
HSBC
Kuala Lumpur
2 days ago
...Job Type: Full-time
Shift: 9 hours shift between 8am to 12am
We are currently seeking a highly motivated and enthusiastic Inbound Call Center Agent who can fluently speak both Malay and English to join our team. As an Inbound Call Center Agent, you will be responsible...
U Mobile
Kuala Lumpur
2 days ago
...Join our family today.
Together, we'll make travel better.
What you'll be doing :
Supports the Manager, Global Contact Centre with overall tasks and responsibilities to ensure operations are handled seamlessly, overseeing the team, set KPI's and ensuring...
Plaza Premium Group
Kuala Lumpur
2 days ago
...Sports Direct Malaysia iscurrently looking for Customer Service Contact Centre Manager to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
Sports Direct
Petaling Jaya
2 days ago
...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
Personalize service by cross selling and up selling products and services that are suitable for customers....
Juris Technologies Sdn Bhd
Petaling Jaya
1 day ago
...Process of Addition & Alteration works applications
Maintain contactable after office hours
Oversee and manage all the maintenance... ...in Singapore?
How many years' experience do you have as a Centre Manager?
How much notice are you required to give your current...
CBM Pte Ltd
Negeri Sembilan
2 days ago
...As the Retail Centre Manager, you will be the driving force behind our new shopping destinations. From daily operations to strategic planning, this role is your opportunity to lead a team dedicated to setting up two retail malls in Putrajaya.
Responsibilities:
Overall...
Nawawi Tie Leung
Putrajaya
1 day ago
...Hours Care (Education & Training)
To provide leadership in the development and daily operations and running of the Active Aging Centre (AAC), in line with the vision and mission of the Thye Hua Kwan Moral Charities.
To mentor, motivate and manage a team of AAC staff...
Thye Hua Kwan Moral Charities Limited
Perak
3 days ago
...'24
FROM RM 2500 / month
1. To assist me in running daily operation
2. School Fee collection and receipts
3. Marketing of centre
4. Yearly Plan ( Festivals events and fun activities of the centre)
6. Recruitment of New Enrolment
7. Managing teachers and helpers...
The Coffee Bean
Malaysia
3 days ago
...inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
Requirement:...
