Search Results: 68 vacancies
About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication/Remittance
(Shift Work + Public Holidays)
Responsibilities:
-Provide exceptional customer support to clients experiencing issues with International Balance Transfer and Cross...
...SMEs ease their financial management burden, so they can focus on what matters most: building the business.
We are looking for a Customer Success Specialist who is ready to understand our customer goals, offer out-of-the-box advice, and become the voice of our team;...
...chats, case management, etc.
-Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
-Primarily handle inquiries via various channels and platforms about orders, payments,...
Requirements:
Qualification:
- Minimum STPM, Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT industry.
- Strong data analytical and tabulation, communication skills and excellent presentation...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and tight-knit team. As a Customer Experience Agent (CEA), you will be responsible for answering incoming calls and/or live chats from Fincrew...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators)
-Be aware of TaskUs policies and keep things confidential
-Provide feedback to management concerning possible problems...
...access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.The successful candidate does not necessarily need prior experience...
-Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
-Review operation performance and provide new action/planning on a monthly and yearly basis.
-Ensure the operation complies with internal ...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate with the Process Owner to identify root causes, and ensure corrective/preventive action to be taken accordingly.
-Ensure the Operation...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing opportunities to upsell or... ...and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries completely and accurately...
...Job Responsibilities:
Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing... ...: email, web chat, social media ticketing, fax, letter, and outbound call.
Analyze, review and recommend appropriate solutions to...
...logistics and drive strong relationships with 3PL & continuous improvement of 3PL KPIs
Manage store/supplier inquiries on inbound/outbound allowing smooth supply chain
Ensure Inventory accuracy at stock holding at 3PL is at its optimum at all time
Strategize long...
...strategic, operational, and tactical levels.
~ Can communicate well - written, verbal, and presentation in English.
~ Strong customer service orientation and experience in a client-facing capacity.
~ A teacher: track record of managing, mentoring, and leading a...
-Provide customer service by welcoming guests and candidates who visit our office.
-Handle office administration tasks including replenishing pantry supplies, organizing team activities, facilitating permit applications, coordinating career fair arrangements, and overseeing...
...knows how to solve complex issues in conjunction with others
High ability to work independently
High service orientation and customer skills
Ability to work under pressure and tight deadlines
Open to a fast paced and changing landscape
Problem ownership...
...Investigate and resolve any fraud cases with comprehensive findings and recommendations.
Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
Establish an effective and valuable relationship with other financial institutions, non-...
...process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
-Provide support to external and internal stakeholders in regards to functional system.
[Apply now at
; JOB...
...Diploma or University degree in Computer Science/ Engineering or a related discipline.
A natural team player attitude.
Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders.
Able to adapt to...
...Qualifications
~ Air cond installation, repairing & servicing: 2-3 years (Preferred)
Job Description:
# Responsible to attend to customer for all type of air conditioning system service, checking, maintenance and trouble-shooting
# Perform inspection, maintenance,...
