Service desk manager jobs in Shah Alam

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Service Desk Analyst

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Possimo Technologies Sdn Bhd

Cyberjaya, Selangor
3 days ago

IT Service Desk (Customer Experience Specialist) - Korean Speaker

 ...IT Service Desk (Customer Experience Specialist) - Korean Speaker To provide a seamless and positive eXperience for our customers who...  .... Opens and closes service requests and incidents, as well as manages the classification, assignment, tracking and completion of requests... 

F. Hoffmann-La Roche Gruppe

Petaling Jaya
3 days ago

Service Desk Analyst

 ...the information space. Its expertise and services support the development of knowledge,...  ...on tickets.  Communicate with Incident Management, Change Management, Problem Management and...  ...3. 1 year experiences in IT Service Desk. Here at Atos, we want all of our employees... 

Atos

Cyberjaya, Selangor
5 days ago

Service Desk Specialist

 ...Job Description : Perform IT Service Desk support to users via multiple channels including voice and chat. Perform escalation...  ...and resolve problems and provide regular feedback to team and management on the performance and risks/issues of business units.... 

Oversea-chinese Banking Corporation Limited

Kuala Lumpur
25 days ago

Head - Service Assurance & Program Management

 ...Job Description - Head – Service Assurance & Program Management (2100020863) Head – Service Assurance & Program Management - ( 2100020863 ) Job : Audit Primary Location Schedule : Full-time Employee Status : Permanent Posting Date... 

CTI Education Group

Kuala Lumpur
3 days ago

Customer Service (Front Desk)

 ...Position : Customer Service (Front Desk) *1 year contract* Salary Range : RM 1,600 – RM 2,300 (Allowance up to RM 300) Location : Jalan Binjai (Ampang Park) Working Hours  : 11.50am to 8.50pm, Working Days : Monday - Saturday (5 days only - rotating shift... 

Placement Solutions

Kuala Lumpur
11 days ago

Service Desk Associate Analyst I

 ...-user assistance for finance transactional services to markets supported by the Finance Helpdesk...  ...with the customer. Delivery of help desk support services against SLA targets. Support the Service Desk Finance Manager when there are any ad hoc activities or projects... 
Petaling Jaya
25 days ago

Service Desk Analyst

 ...diagnosis and resolution according to SLA's, work practices and procedures. •Understand and address impacts on Service Desk resourcing. •Managing all critical/high severity incidents •Conduct team meetings as required •Responsible for receiving and logging... 

Ctc Global Sdn Bhd

Kuala Lumpur
a month ago

Service Desk Agent ( Mandarin & Thai Speaker)

 ...To provide a single point of contact for users. Deals with management of both routine and non-routine incidents and requests....  ...Fresh Graduate are welcome to apply, 1 year+ in the Customer Service Field will be an advantage Willing to support 9hrs shift work... 

Avensys Consulting Pte Ltd

Kuala Lumpur
2 days ago

Service Desk Controller

 ...Job Description Role Purpose To enable the successful delivery of Service and Process Management processes by updating, maintaining and providing reports from Service Management tools and systems. Key Accountabilities · Data Accuracy- enters data into... 

Avensys Consulting Pte Ltd

Kuala Lumpur
a month ago

Global Service Desk

 ...In a help desk/call center environment, serves as the single, initial point of contact...  ...end users. Logs all relevant incident and service request details. Provides first line investigation...  ...self-confident, team player, effectively manages stress, empathetic, enthusiastic,... 

Edwards Lifesciences

Kuala Lumpur
a month ago

L1 Service Desk

Basic knowledge on • Reset password. • Troubleshooting knowledge • Connect to printer. • Desktop management ......................................................................................................................................................... 

AMK TECHNOLOGY SDN BHD

Kuala Lumpur
a month ago

Service Desk Engineer - Cyberjaya, Malaysia

 ...Service Desk Engineers (Fix on 1st Contact) – (English Speaking) required for one of the fastest-growing MSPs Cyberjaya, Malaysia Service...  ...: Cyberjaya, Malaysia  Nasstar - About us Nasstar is a managed service specialist. We deliver an integrated suite of services... 

Nasstar

Cyberjaya, Selangor
23 days ago

Service Desk Analyst

 ...negotiation skills (specifically in resetting Customer expectations, realigning KPI's, etc.) § Practical experience in managing and delivering to Service Management disciplines (e.g. ITIL V3) § Demonstrated track record/career in I.T/Telecommunications § Strong... 

Techcom Solutions India Private Limited

Kuala Lumpur
a month ago

Service Desk - Japanese

 ...you are primarily responsible for all requests that reach the service desk. Therefore, your tasks basically consist of recording and...  ...detail: 1. recording, prioritization and logging · Request management: All service requests are recorded and logged until they are... 

Tentacle Technology

Cyberjaya, Selangor
a month ago

Japanese Speaking IT Service Desk Analyst

 ...Japanese Speaking IT Service Desk Analyst  As “ Japanese Speaking IT Service Desk Analyst ” you are responsible for providing first level...  ...systems and at least one ticket tool (e.g. HP Service Manager, ServiceNow)  You have excellent troubleshooting, task prioritizing... 

F. Hoffmann-La Roche Ltd

Petaling Jaya
12 days ago

SERVICE DESK WITH JAPANESE

1. Good communication skills and customer management experience 2. Work experience with clients outside India or in onsite roles. 3. Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision 4. Willing to work... 

Cognizant Technology Solutions Asia Pacific Pte. Ltd

Kuala Lumpur
a month ago

Internship for IT Service Desk

 ...study. ~ Learn and practice basic day to day work or projects in a shared services environment. ~ Engage in networking with colleagues from other business functions and Senior Management on best work practices. ~ Discover within own team and/or with other process... 

F. Hoffmann-La Roche Ltd

Petaling Jaya
a month ago

Head of Network Change Management & Bring Into Service

 ...Head of Network Change Management & Bring Into Service Are you ready to get ahead in your career? We want to empower you turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact... 

MAXIS Malaysia

Subang Jaya
3 days ago

service desk - customer services

MYR 3,000 - 3,500 per month

 ...across Automotive, Consumer, Industrial and Retail markets with roots in ocean shipping and rail transport. about the job Customer service daily routine which generally consists of handling to clients’ request. Communicate with partners, clients and 3rd party vendors.... 

Randstad Malaysia

Kuala Lumpur
a month ago