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- LinkIT is a UK-based health technology company renowned for its flagship product, SystmOne – an integrated electronic health record (EHR) system used across primary care, hospitals, mental health, and social care settings. LinkIT plays a critical role in transforming healthcare...
- ...KILANG ALUMINIUM Technical communicators prepare clear, concise and professional communication from product developers to users of... ...information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes,...
MYR 72,000 per year
...do this, one thing always remains true our promise The Role Responsibilities: Lead technical escalations and provide expert-level troubleshooting. Mentor and support the technical team. Collaborate with cross-functional teams on problem resolution. Ensure...- ...Overview As a Technical Support team lead, you will play a crucial role in leading Level 2/3 engineers responsible for diagnosing and resolving technical faults. Your support is vital to backbone and access networks, and your coordination with vendors and partners is...
- What will you do: Process client requests and solve issues via inbound phone call and email by navigating multiple programs while paying attention to accuracy and detail. Escalate the issue to the appropriate specialist when needed via CRM tools. Update clients...
MYR 5,500 - 8,000 per month
...Key Responsibilities: Technical Support & Debugging: Provide expert-level remote and on-site support for Android OS, application issues, and system integration. Perform advanced debugging using tools such as ADB , logcat , dumpsys , and bugreport . Resolve...iMin
Petaling Jaya25 days ago- ...leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Service (Technical Support) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom...
- ...Our Opening and Your Responsibilities To support technical helpdesk team and provide excellent customer service and resolve technical issues via calls and emails (to customers and operation organization). To support product...
- 1. Technical Support and Troubleshooting: -Provide real-time technical support to resolve electrical and system-related issues for Bomb Battle’s interactive games and attractions. -Conduct on-site and remote troubleshooting for equipment malfunctions, focusing...
- ...required. ~Escalate intricate issues or complaints to higher-level support or supervisors as needed. ~Develop and retain a profound... ...industry, a similar role is an advantage. ~Working experience in any technical related fields is an added advantage. ~Excellent command of...
- ...Responsibilities of the Role: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem and provide a technical resolution within...
- SHARE Job Description The Responsibilities of the Role: ~As L1.0 Technical Support, your role is to deliver premium technical support and customer service to Lenovo users and clients. ~Receive call/digital interactions to assist customers and clients with technical...
- ...experience & guideline documentation to ensure a solution to their technical issues. ~Responsible for ensuring that the set KPIs are... ...and Office Suites. ~1+ years of experience in Client Technical Support roles. ~Experience with software support for UEM, MDM, Enterprise...
- ...Strong language competencies in English and Tagalog language. ~Technical background, e.g. education in information electronics,... ...center environment is recommended. ~Good technical knowledge in supported customer specific Hardware and SW environment. ~Knowledge of...
- ...Respond to customer inquiries via phone, email, and chat. - Coordinate with others colleague to resolve customer issues. - Provide support to clients, vendors, and employees with administrative requests. - Prepare documents such as service voucher, delivery note etc....
Techtra Office Solutions (M) Sdn Bhd
Puchong, Selangora month ago - ...configuring and implementing their respective systems and serve as Technical Consultant in their respective areas on client engagements. •... ...implemented, configure and implement the Technical System to support the business processes and assist with knowledge transfer and...
- ...Customer’s emotional needs (in order to get to a point where the technical need can be resolved). ~Demonstrates good attendance and sees... ...(preferred). ~Minimum 3 years related hardware technical support experience. ~Successful candidates should have the following prerequisite...
- ...application usage. ~Guide users through basic browser and network checks (e.g., clearing cache, checking VPN/Internet connectivity, supported browser versions). ~Investigate login or access issues (e.g.,locked accounts, expired passwords, incorrect roles/permissions). ~...
- ...infection control protocols during handling and servicing of medical equipment. Provide technical feedback to Sales or Customer Service teams when necessary. Occasionally support training of junior technicians or apprentices. Prepare and set up the endoscopy room,...
- SHARE Job Description The Role: ~As a Remote L2 Support, you will handle functional escalations from the L1 team & users at airport locations. ~Your role is focused on analysing system behaviour, validating workflows, and coordinating with L3 for deeper resolution....
