Relationship Associate

Relationship Associate Job Description Template

Our company is looking for a Relationship Associate to join our team.


  • Resolve customer complaints quickly and effectively;
  • Promote high-quality sales, supply and customer service processes;
  • Identify key staff in client companies to cultivate profitable relationships;
  • Understand customer needs and develop plans to address them;
  • Approach potential customers to establish relationships;
  • Aim to preserve customers and renew contracts;
  • Forward upselling and cross-selling opportunities to the sales team;
  • Gain solid knowledge of competitors.


  • Problem-solving attitude;
  • Experience in sales or customer service is preferred;
  • Excellent communication skills;
  • Aptitude for fostering positive relationships;
  • Proven experience as a Client Relationship Manager;
  • Knowledge of customer relationship management (CRM) practices;
  • Teamwork and leadership skills;
  • Customer-oriented mindset.