Relationship Associate Job Description Template
Our company is looking for a Relationship Associate to join our team.
- Resolve customer complaints quickly and effectively;
- Promote high-quality sales, supply and customer service processes;
- Identify key staff in client companies to cultivate profitable relationships;
- Understand customer needs and develop plans to address them;
- Approach potential customers to establish relationships;
- Aim to preserve customers and renew contracts;
- Forward upselling and cross-selling opportunities to the sales team;
- Gain solid knowledge of competitors.
- Problem-solving attitude;
- Experience in sales or customer service is preferred;
- Excellent communication skills;
- Aptitude for fostering positive relationships;
- Proven experience as a Client Relationship Manager;
- Knowledge of customer relationship management (CRM) practices;
- Teamwork and leadership skills;
- Customer-oriented mindset.