Search Results: 29 vacancies
...and complaints within the turn-around-time.
-To provide first call resolution in an effective and timely manner.
-To handle... ...any related discipline.
-Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will...
...non-FCR, you are expected to follow up and respond to users via call back, email and social media on a timely manner
-Manning of... ...Preferably at least 1 year of related working experience in a Contact Centre
-Experience in managing Live chats, emails, and inbound...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and tight-knit team. As a Customer Experience Agent (CEA), you will be responsible for answering incoming calls and/or live chats from Fincrew...
...attended and responded in timely manner.
-To support Contact Centre Department’s administrative tasks raised by Inbound Team.
-... ...email, web chat, social media ticketing, fax, letter, and outbound call.
-Analyze, review and recommend appropriate solutions to...
...Fresh Graduates or 1-3 years working experience
Proficient in microsoft office (Word, Excell, Power point)
Scopes:
Office bound job dealing with clients and agents
Ability to multitask and prioritize daily workload
Experience Required: Min 1 Year/s
...Perform reconciliation of accounts and ensure all financial activities are appropriately recorded.
Tax Compliance: Liaise with tax agents and regulatory authorities to ensure compliance with tax regulations. Assist in the preparation and submission of tax returns and...
...-Process all payment requests from operations and settlement of accounts with various local and overseas vendors/ suppliers/ agents in a timely manner
-To ensure accurate and timely posting of entries into the accounting system Financial Force i.e. recurring...
...content.
-Social media content ideation: Idea and execution.
-Input creative flair on storytelling.
-Plan and produce: Call-sheet, ppm, props, logistics, admin, etc.
-Shoot and assist: Shoot/film on set, lighting, equipment, audio, setting up, etc. (including...
...provide learning opportunities that support your professional and personal aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do this by constantly looking for ways to enhance our way of doing...
...provide learning opportunities that support your professional and personal aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do this by constantly looking for ways to enhance our way of doing...
...provide learning opportunities that support your professional and personal aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do this by constantly looking for ways to enhance our way of doing...
...provide learning opportunities that support your professional and personal aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do this by constantly looking for ways to enhance our way of doing...
...provide learning opportunities that support your professional and personal aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do this by constantly looking for ways to enhance our way of doing...
...optimize company profitability.
· Maintain strong relationship with existing customers and to generate new business leads through sales call or other methods.
· Self Motivated, Independent and taking ownership.
· Evaluate and monitor all the customers’ activities on...
...provide learning opportunities that support your professional and personal aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do this by constantly looking for ways to enhance our way of doing...
...delivering outstanding customer experiences.
Responsibilities:
-Engage potential customers from leads or databases through phone calls, emails, chats, or social media platforms, utilizing cutting-edge digital tools and technologies.
-Present and promote our...
...videography tasks
-Stay up-to-date with digital technology trends.
-Assist team to manage pre-production: coordination, building call-sheet, deck-building, props sourcing, location recce, etc.
-Assist team on production shoots: setting camera and lights, crew...
- Liaise with clients from Malaysia, Singapore (Email and phone calls)
-Coordinate with admin teams to ensure quality service for clients
-Review clients' feedback and implementing necessary changes
-Maintain meaningful relationships with existing clients...
...independently, strong work
-commitment, trustworthy, good team player with excellent communication and interpersonal skills and vigilant on calls waiting and helpdesk enquiry.
-Self-motivated, fast leaner, positive attitude, able to meet timeline and perform well under...
-Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
-Review operation performance and provide new action/planning on a monthly and yearly basis.
-Ensure the operation complies with internal...
