Search Results: 20 vacancies
...now at
; JOB REQUIREMENTS:
-Bachelor's Degree/Diploma in any related discipline.
-Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing opportunities to upsell or cross-sell company products and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries...
...complaints via fax, email, letter, Social Media Ticketing and Web Chat are attended and responded in timely manner.
-To support Contact Centre Department’s administrative tasks raised by Inbound Team.
-Ensure individual KRA and contribute to the Department’s overall...
...Primarily act as the interface between buyer and seller via various contact channels, including voice, email, online chats, case management... ...at least 1 year of related working experience in a Contact Centre
-Experience in managing Live chats, emails, and inbound...
-Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
-Review operation performance and provide new action/planning on a monthly and yearly basis.
-Ensure the operation complies with internal...
...at
; JOB REQUIREMENTS:
-Diploma or Bachelor’s Degree holder with a minimum of 3 years’ experience in customer service/Contact Centre background.
-Proficient in Customer Service and Customer Complaint handling skills.
-Strong product knowledge skills and...
...resources to resolve a customer issue, teaching on-site courses to strategic corporate customers, and acting as the unit escalation contact point for executive management in hot-site situations.
Manage hot site issues by setting customer expectations, devising action...
...delivery and project reporting.
-Respond to client requirements as specified in the contract or SLA.
-Act as a primary point of contact for client needs requirements and expectations with regards to assigned project.
Key Roles
-Primary contact for the assigned...
...other brand messages.
-Monitors and develops reports on competitor activity within social media spaces.
-Function as the key contact person to key retainer clients.
-Understand clients' brief and liaise with the creative team to research and formulate...
...Participate in the preparation of upcoming events
-Contribute to ideas for new merchandise, designs, creative entertainment ideas
-Contact and reserve venues for events
-Handle Social Media marketing campaigns
-Participate in any events or exhibition
[Apply...
...clients.
Do research and client mapping on assigned agencies / direct clients to build an effective sales pipeline.
Initiate contact and engage conversations with key decision makers of the prospecting companies. Deliver persuasive presentations, identifying their...
...manner
-Act as a key interface for all customers’ orders, 3rd party warehouse and logistics/courier service enquiries
-Point of contact for customers in all purchase orders and deliveries/shipment concerns
-Timely keying in of orders and acknowledgement of...
...Commission rewards and compensation plans for achievers.
-A positive working environment with a strong team to teach you.
-Easily accessible by public transport (Bangsar LRT Station)
If you are interested for more information you may contact Mr. Lee Onn 016 227 0140
-Review loan requests
-Assess clients’ financial status
-Evaluate creditworthiness and risks
-Contact clients to gather financial data and documentation
-Analyze risks and approve or reject loan requests
-Calculate financial ratios (e.g. credit scores...
MYR 100,000 - 108,000 per year
...spoken communication skills in English.
What's on Offer
~Attractive Remuneration Package
~Enhance your Development Skills
~Build up your stakeholder management skills
Contact
Annika Wong
Quote job ref
JN-042024-6388178
Phone number
+60 3 2302 4077...
...welcome to apply.
*Able to start work immediately.
Working hours :
Monday to Friday:9 am to 6 pm
Saturday :9 am to 2 pm
Interested parties please contact: Miss Evelyn (venue Bangsar South)
Call / WhatsApp for appointment:
H/P:018-984 3620...
...openings and performance).
Working hours are Monday-Sunday with varying pre-set schedules.
What You'll Do:
~Be the first point of contact for customers calling while visiting Fincrew’s website
~Help customers navigate Fincrew’s website
~Answer inbound calls from...
...and content creation for clients.
-Project management, client servicing and event coordination
-Media relations including contacting editors and journalists, pitching and securing editorial coverage
-Influencer marketing and management, including developing...
...cause analysis and prevention is identified.
-To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests and issues and coordination.
-To assemble, work with and manage organizational vertical and...
...accurately and appropriately recorded in the minutes of the meetings and resolutions.
-Work independently and be the key point of contact for the clients under your portfolio.
-Develop, build, and maintain strong relationships with clients under your portfolio....